Service-call scenario · Brooks and Shorey Resorts, Fort Walton Beach · ZIP 32548 · September 11, 2026
When a guest at Brooks and Shorey Resorts finds themselves locked out of a vehicle, they typically call our 24‑hour line. Our team at Okaloosa Island Lock & Key responds quickly to get the car accessible again while respecting the resort’s security procedures.
What the call looks like at Brooks and Shorey Resorts
A typical call comes in from the front desk of Brooks and Shorey Resorts, a hotel on Santa Rosa Boulevard in Fort Walton Beach, ZIP 32548, located in Okaloosa County (30.39713, ‑86.61993). The staff reports that a guest cannot open their vehicle and requests immediate assistance.
- Guest locked keys inside the car
- Vehicle make, model, and color
- Estimated time of arrival for the technician
What our technician does
Our technician arrives on scene, confirms the guest’s right to access the vehicle, and uses professional, nondestructive tools to unlock the door. We follow the resort’s safety guidelines, protect surrounding property, and ensure the vehicle is operable before departing.
What to have ready
Having a few pieces of information prepared speeds up the response and reduces wait time for the guest.
What to have ready
- Vehicle make, model, and color
- Proof of ownership or rental agreement
- A clear description of the lockout situation
Call us now at (850) 740‑4604 for immediate assistance. (850) 740-4604